Job Description
Join our award-winning call center team in Oklahoma City! We're seeking energetic customer service professionals to deliver exceptional experiences during weekend shifts. Enjoy competitive pay, flexible scheduling, and comprehensive training in a modern, supportive environment. Perfect for students, parents, and those seeking work-life balance. Apply today to start your rewarding career path!
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries efficiently using CRM tools
- Meet/exceed performance metrics (call quality, resolution time)
- Document interactions accurately in customer records
- Collaborate with team members to improve service delivery
- Adhere to compliance protocols and security standards
Qualifications
- High school diploma or equivalent
- Minimum 6 months customer service experience
- Strong verbal communication and active listening skills
- Basic computer proficiency with typing speed (35+ WPM)
- Ability to work independently and in team settings
- Weekend availability (Sat/Sun) required
- Background check and drug test required