Job Description
Join our award-winning call center team in Columbus, NC! We're seeking motivated Customer Service Representatives to deliver exceptional experiences. Enjoy weekly pay, comprehensive benefits, and career advancement opportunities. No experience necessary – we provide paid training!
Why work with us?
- Weekly paycheck (every Friday!)
- Medical, dental, and vision insurance
- Tuition reimbursement program
- Employee referral bonuses
- Modern, collaborative work environment
Responsibilities
- Handle inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries with empathy and efficiency
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (quality/speed)
- Participate in ongoing training programs
- Collaborate with team members to improve processes
Qualifications
- High school diploma or equivalent required
- Strong communication and listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency
- Flexible schedule availability (including weekends)
- Positive attitude and problem-solving mindset
- Pass background check and drug screen