Job Description
Join our dynamic call center team in Detroit and enjoy the stability of weekly pay! We're hosting an exclusive hiring event for motivated individuals ready to launch their careers in customer service. No experience necessary – we provide comprehensive training and career advancement opportunities.
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve customer inquiries and troubleshoot technical issues
- Maintain detailed records in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to optimize service quality
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Positive attitude under pressure
- Reliable transportation to downtown Detroit