Job Description
Join Detroit's premier call center and enjoy weekly pay with a supportive team environment! We're hosting a hiring event for motivated individuals seeking stable careers in customer service. No experience required—comprehensive training provided. Competitive benefits package and advancement opportunities available. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM tools
- Meet/exceed performance metrics (call time, resolution rate)
- Document interactions accurately in customer databases
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to navigate multiple software systems
- Flexibility to work rotating shifts including weekends
- Passion for helping customers and problem-solving
- Basic computer proficiency (typing 25+ WPM)