Job Description
Join our award-winning call center team and enjoy the benefits of weekly pay with immediate start opportunities! We're seeking energetic Customer Service Representatives to handle inbound/outbound calls for Fortune 500 clients. Enjoy flexible scheduling, comprehensive training, and a supportive team environment in our downtown Manhattan office. Apply today and get paid weekly while building your career in customer service!
Responsibilities
- Handle high-volume inbound/outbound customer calls with professionalism
- Resolve customer inquiries regarding billing, products, and services
- Document interactions accurately in CRM systems
- Meet/exceed daily performance metrics (handle time, quality scores)
- Collaborate with team members to resolve complex customer issues
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service or call center experience
- Excellent verbal/written communication skills
- Strong problem-solving abilities and empathy
- Ability to type 35+ WPM with 98% accuracy
- Proficiency with Windows OS and CRM software
- Flexible availability including evenings/weekends