Job Description
Launch your customer service career with Global Support Solutions! We're seeking motivated individuals no experience necessary to join our award-winning team in Kansas City, MO. Enjoy comprehensive paid training, flexible scheduling, and immediate start opportunities. Join a culture that values growth, teamwork, and work-life balance.
Why You'll Love Working With Us:
• Industry-leading benefits package
• Career advancement pathways
• Collaborative team environment
• Modern downtown office with free parking
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries efficiently using our CRM tools
- Document interactions accurately in our ticketing system
- Collaborate with team members to resolve complex issues
- Meet/exceed performance metrics for quality and speed
- Participate in ongoing product training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Zero prior experience needed – we train!
- Strong verbal communication skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts (including weekends)
- U.S. work authorization required
- Passion for helping others