Job Description
Join our dynamic call center team and receive your pay weekly! We're hiring enthusiastic Customer Service Representatives to handle inbound/outbound calls for our Fortune 500 clients. No experience required – we provide comprehensive paid training. Enjoy a supportive environment with flexible scheduling, performance bonuses, and career growth opportunities. Start earning immediately in our Milwaukee headquarters with state-of-the-art facilities and a vibrant downtown location.
Responsibilities
- Handle 50-80 daily calls with professionalism and empathy
- Resolve customer inquiries regarding billing, products, and services
- Update customer records in CRM systems with accurate information
- Meet/exceed performance metrics including quality scores and resolution times
- Collaborate with team members to share best practices
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities for premium services
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills in English
- Ability to type 30+ WPM with 95% accuracy
- Comfortable working in fast-paced environment
- Basic computer proficiency with Windows OS
- Reliable transportation to downtown Milwaukee
- Flexible availability for rotating shifts (including weekends)
- Pass background check and drug screening