Job Description
Join Detroit's fastest-growing customer service team with weekly pay and comprehensive paid training! We're seeking motivated individuals to deliver exceptional customer experiences in our state-of-the-art downtown call center. No experience required – we provide everything you need to succeed. Enjoy competitive pay, flexible scheduling, and opportunities for advancement. Start earning next week!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, technical issues, and service requests
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, quality scores)
- Collaborate with team to improve service processes
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and problem-solving mindset
- Reliable internet for remote work options
- Willingness to work evenings/weekends