Job Description
Join Our Award-Winning Team!
ConnectCare Solutions is seeking motivated Call Center Agents for our New York and Texas locations. Enjoy weekly pay, paid training, and a supportive environment where your growth is prioritized. No experience required – we provide comprehensive training to set you up for success!
Why Join Us?
• Competitive hourly wages starting at $18/hr
• Weekly direct deposits
• Comprehensive paid training program
• Career advancement opportunities
• Health benefits (full-time)
• Modern, collaborative workspaces
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries using CRM systems
- Meet/exceed performance metrics (call volume, CSAT)
- Document interactions in compliance with regulations
- Collaborate with team to improve service quality
- Adapt to changing processes and technologies
- Uphold company standards for data security
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and problem-solving mindset
- Reliable transportation (for in-person roles)
- Willingness to work flexible shifts