Job Description
Join our award-winning call center team and get paid weekly! ConnectCall Solutions is hosting an exclusive hiring event for motivated Customer Service Representatives in Portland, OR. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters.
Why Join Us?
- Weekly pay schedule (no more waiting!)
- Comprehensive training and career advancement
- Health, dental, and vision insurance
- Employee discounts and wellness programs
Hiring Event Details:
Date: October 15, 2023
Time: 9:00 AM - 4:00 PM
Location: 123 SW Main Street, Portland, OR 97201
Responsibilities
- Handle inbound/outbound customer calls with empathy and professionalism
- Resolve billing, technical, and product inquiries efficiently
- Document interactions accurately in CRM systems
- Meet/exceed KPIs including call quality and resolution rates
- Collaborate with team members to enhance customer experience
- Participate in ongoing training and process improvements
- Uphold company compliance and data security standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service/call center experience preferred
- Exceptional verbal/written communication skills
- Ability to type 35+ WPM with accuracy
- Proficiency with CRM software (Salesforce experience a plus)
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings/weekends as needed