Job Description
Join Boston's premier local experience company as a Weekend Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service to residents and visitors across Boston's vibrant neighborhoods. This is your opportunity to work flexible weekend hours while making meaningful connections in our community. Immediate start available for qualified candidates who thrive in fast-paced, customer-facing environments.
Responsibilities
- Deliver personalized service to customers at weekend markets and pop-up locations
- Manage mobile payment systems and inventory tracking across multiple sites
- Coordinate with local vendors to ensure seamless event operations
- Resolve customer inquiries with professionalism and product knowledge
- Maintain clean, organized, and visually appealing display stations
- Collect and report customer feedback to improve service quality
- Support weekend promotional campaigns and community engagement initiatives
Qualifications
- Minimum 1 year customer service or retail experience
- Flexible weekend availability (Saturday/Sunday shifts)
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Basic POS system proficiency
- Valid Massachusetts driver's license (for site mobility)
- Ability to lift 25 lbs and stand for extended periods
- Passion for Boston's local culture and businesses