Job Description
Launch your career in customer service with our comprehensive paid training program! ConnectCare Solutions is seeking motivated individuals for full-time call center positions in Oklahoma City. No prior experience required – we invest in your success with industry-leading training, competitive pay, and growth opportunities. Join our award-winning team and become part of a company that values employee development and work-life balance.
What We Offer:
- 4 weeks of fully paid hands-on training
- Comprehensive benefits package (health/dental/vision)
- Clear career advancement pathways
- Modern, collaborative work environment
- Performance-based bonuses and incentives
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity targets
- Collaborate with team members to improve processes
- Adhere to company policies and regulatory standards
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (Windows OS)
- Reliable internet connection for remote options
- Positive attitude and customer service mindset
- Flexible schedule availability (including evenings/weekends)
- Pass background check and drug screening