Job Description
Are you looking for a new career with weekly pay and a supportive team environment?
Horizon Customer Solutions is hosting a massive Hiring Event in Atlanta, GA! We are seeking passionate individuals to join our growing team as Customer Service Representatives. Whether you are an experienced professional or just starting out, we provide comprehensive training and the opportunity to make a real impact every day.
Why Join Us?
- Weekly Pay: Get paid on time, every time, to match your lifestyle.
- Fast-Track Hiring: Apply at our Hiring Event for immediate consideration.
- Modern Tools: Work with industry-leading CRM software.
- Growth Opportunities: Clear paths for advancement within the company.
Don't miss this chance to kickstart your career with a top-tier employer. We are looking for people who are eager to learn and ready to serve.
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints efficiently while maintaining a positive brand image.
- Accurately document customer interactions and account information in the CRM system.
- Provide product information and technical support to clients.
- Collaborate with team leads and cross-functional departments to ensure customer satisfaction.
- Identify opportunities to upsell products or services based on customer needs.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient with computers and navigating web-based platforms.
- Must be available to work flexible shifts, including weekends and holidays.