Job Description
Join our dynamic team at Customer Solutions Group! We're hosting an exclusive hiring event for motivated individuals seeking no-experience call center jobs in Cleveland, OH. No prior experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, flexible schedules, and opportunities for advancement. Apply today and start your new career journey!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and concerns efficiently
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to Cleveland location
- Pass background check and drug screening
- Must be available for full-time hours (40/week)