Job Description
Join our dynamic team at Global Connect Solutions! We're hosting an exclusive hiring event for motivated individuals passionate about customer service. No experience is needed – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a supportive environment. Perfect for career changers or recent graduates!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve customer inquiries and issues efficiently
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (18+ years old)
- Strong communication and active listening skills
- Ability to type 30+ WPM
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Reliable transportation to Fresno location