Job Description
Launch your career in customer service without experience! Join our exclusive hiring event for entry-level call center positions at CustomerConnect Solutions. We provide comprehensive paid training, career advancement opportunities, and a supportive team environment. Enjoy competitive pay, flexible scheduling, and benefits including health insurance and 401(k) matching. No degree required – just bring your positive attitude and willingness to learn!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding billing, services, and technical support
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to improve service processes
- Adhere to company policies and compliance regulations
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to type 30+ words per minute
- Flexible availability including evenings and weekends
- Basic computer proficiency with MS Office Suite
- Pass background check and drug screening
- No prior experience required – training provided!