Job Description
Join our exclusive hiring event for full-time call center professionals! We're seeking dynamic individuals to join our award-winning customer service team across North Carolina and Georgia. Enjoy competitive pay, comprehensive benefits, and career growth opportunities. No experience necessary – full training provided!
Event Details:
📅 Date: October 15, 2023
🕒 Time: 9:00 AM - 4:00 PM
📍 Location: Charlotte Tech Center
🎁 On-the-spot interviews & same-day offers!
Positions available in Charlotte, Raleigh, Atlanta, and Savannah. Relocation assistance offered for select roles.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, troubleshoot issues, and process transactions efficiently
- Meet/exceed performance metrics (call quality, handle time, resolution rate)
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and interpersonal skills
- Ability to type 30+ WPM with high accuracy
- Customer service orientation with problem-solving mindset
- Reliable transportation to event location
- Flexibility to work evenings/weekends if required
- Basic computer proficiency