Job Description
Join our dynamic team at Coastal Careers Group! We're hosting an exclusive hiring event for motivated individuals seeking entry-level Customer Service Representative roles in Virginia Beach, VA. No prior experience required – we provide comprehensive training to launch your career in customer excellence. Work in a supportive environment with competitive benefits and growth opportunities. Connect with hiring managers directly and secure your spot in our next training cohort!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to enhance service quality
- Meet performance metrics for response time and satisfaction
- Contribute to process improvement initiatives
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent
- Strong verbal and written communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing 30+ WPM)
- Positive attitude and problem-solving mindset
- Reliability and punctuality
- Willingness to work flexible shifts
- No experience necessary – training provided!