Job Description
Are you ready to launch your career in customer service? Join us for our exclusive Hiring Event in Detroit, MI! We are actively seeking motivated individuals for immediate openings in our high-volume call center. Whether you are an experienced agent or looking to start a new career path, our team is ready to get you hired on the spot.
Don't wait—walk-ins are welcome! We offer a fast-paced environment, competitive pay, and opportunities for growth.
Why Join Us?
- Immediate Hires: Interviews conducted on-site today.
- Competitive Pay: Earn between $17.00 and $22.00 per hour based on experience.
- No Experience Required: We provide full training.
- Benefits Package: Medical, dental, and vision available.
Responsibilities
- Answer and manage a high volume of inbound and outbound customer calls.
- Resolve customer inquiries and complaints with empathy and professionalism.
- Accurately input and update customer data into the CRM system.
- Provide detailed product and service information to clients.
- Collaborate with team leads to meet daily performance and quality targets.
- Escalate complex issues to supervisors when necessary.
Qualifications
- High school diploma or GED equivalent.
- Basic computer literacy and typing proficiency (40+ WPM).
- Excellent verbal communication and active listening skills.
- Ability to work in a fast-paced, team-oriented environment.
- Must be available to work flexible shifts, including weekends and holidays.
- Strong problem-solving abilities and a customer-first mindset.