Job Description
Join our dynamic call center team at our exclusive Philadelphia hiring event! No experience required – we're seeking motivated individuals ready to launch their careers in customer service. Enjoy competitive pay, comprehensive training, and growth opportunities within a supportive environment. Event Details: Date: October 15, 2023 | Time: 9:00 AM - 4:00 PM | Location: 1500 Market Street, Philadelphia, PA. Bring your resume and enthusiasm!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products/services using CRM systems
- Document interactions accurately in customer databases
- Meet/exceed performance metrics for call quality and efficiency
- Collaborate with team members to improve customer satisfaction
- Adhere to company policies and regulatory compliance standards
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to navigate computer systems and learn software quickly
- Positive attitude and resilience under pressure
- Willingness to complete paid training program
- Reliable transportation to Philadelphia event location
- No prior experience required – we provide full training!