Job Description
Join our dynamic call center team in Milwaukee and enjoy the benefits of weekly pay! We're hosting a exclusive hiring event for motivated individuals seeking stable employment with growth opportunities. As a Customer Service Representative, you'll be the voice of our clients, providing exceptional support and building lasting relationships. Why work with us? Weekly pay, comprehensive benefits, paid training, and a collaborative team environment. Event Details: Tuesday, October 10th, 9:00 AM - 4:00 PM at our downtown Milwaukee office. Walk-ins welcome!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call time, resolution rate)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong verbal/written communication skills
- Ability to type 35+ WPM with accuracy
- Proficient with Microsoft Office and CRM tools
- Flexible schedule availability (including weekends)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening