Job Description
Are you looking for a rewarding career in customer service? Apex Support Solutions is currently hiring Call Center Representatives in Milwaukee, WI and North Carolina. We are looking for driven individuals who are ready to start immediately, regardless of prior experience.
We provide comprehensive training and a supportive environment to help you succeed. If you have great communication skills and a positive attitude, we want to hear from you.
What We Offer:
- Competitive pay of $18.00 - $22.00 per hour.
- Immediate start dates available.
- Health, dental, and vision insurance.
- Flexible scheduling options.
- Clear career advancement opportunities.
Responsibilities
- Answer incoming customer calls and resolve inquiries efficiently.
- Assist customers with products, services, and billing questions.
- Document all customer interactions accurately in the CRM system.
- Stay updated on product knowledge and policies.
- Escalate complex issues to the appropriate supervisor.
- Maintain a high level of customer satisfaction and loyalty.
Qualifications
- High school diploma or GED required.
- No prior call center experience necessary; training provided.
- Strong verbal communication and listening skills.
- Ability to type at least 30 WPM.
- Reliable internet connection (for remote/NC roles).
- Must be available to work flexible shifts, including weekends.