Job Description
Join our exclusive hiring event for immediate call center positions with daily pay! Apex Connect Solutions is seeking motivated Customer Service Representatives to support Fortune 500 clients in Charlotte. Enjoy flexible scheduling, paid training, and same-day earnings. No experience required – we provide all tools for success. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone and chat
- Resolve billing, technical, and account-related issues
- Document interactions in CRM systems with 99% accuracy
- Meet daily performance metrics (AHT, CSAT, FCR)
- Participate in ongoing product training sessions
- Collaborate with team leads for continuous improvement
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills in English
- Ability to type 30+ WPM
- Reliable internet connection and quiet workspace
- Available to work 4-8 hour shifts (days/evenings)
- Pass background check and drug screening
- Previous customer service experience preferred