Job Description
Join our exclusive hiring event for weekly pay call center positions in Philadelphia! New York Positions is seeking motivated customer service professionals to join our dynamic team. Enjoy immediate pay cycles, comprehensive benefits, and career growth opportunities in a supportive environment.
Why Apply Today?
- Weekly paychecks – No more waiting!
- Full-time positions with competitive hourly rates
- Comprehensive training and certification programs
- Health, dental, and vision benefits after 90 days
- Performance-based bonuses and recognition
Responsibilities
- Handle high-volume inbound/outbound customer calls
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in compliance standards
- Meet/exceed KPIs: handle time, CSAT, and first-call resolution
- Collaborate with team leads for continuous improvement
- Adhere to data security protocols and HIPAA compliance
Qualifications
- High school diploma or equivalent (GED)
- 1+ years customer service or call center experience
- Typing speed: 35+ WPM with 95% accuracy
- Proficient in Windows OS and Salesforce/Zendesk
- Strong problem-solving and conflict resolution skills
- Available for evening/weekend shifts (4 PM - 12 AM)
- Pass background check and drug screening