Job Description
Join Atlanta's Premier Call Center Team!
We're hosting an exclusive hiring event for motivated individuals seeking a dynamic career in customer service. Atlanta Connect Solutions offers competitive pay, comprehensive benefits, and rapid advancement opportunities for top performers.
Why Join Us?
• Industry-leading training program
• Health/dental/vision benefits starting Day 1
• Performance-based quarterly bonuses
• Flexible scheduling options
• Modern downtown Atlanta workspace
Responsibilities
- Handle inbound/outbound customer inquiries with professionalism
- Resolve billing, technical, and service-related issues
- Document interactions accurately in CRM systems
- Meet/exceed quality and productivity targets
- Collaborate with team members to improve processes
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Exceptional verbal/written communication skills
- Proficient with Windows applications and typing (35+ WPM)
- Ability to work flexible shifts including evenings/weekends
- Passion for problem-solving and customer advocacy
- Clear criminal background check required