Job Description
Join our award-winning team at Global Connect Solutions! We're hosting an exclusive hiring event for motivated Call Center Representatives in Jacksonville, FL. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice matters. No experience required – we provide full training!
Event Details:
📅 Date: October 15, 2023
⏰ Time: 9:00 AM - 4:00 PM
📍 Location: Riverplace Tower, 2001 Riverplace Blvd
🍎 Refreshments provided
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries efficiently using CRM systems
- Document interactions accurately in Salesforce
- Meet/exceed performance metrics (CSAT, AHT)
- Collaborate with cross-functional teams
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Ability to type 35+ WPM
- Proficient with Microsoft Office
- Customer service mindset
- Reliable transportation to Riverplace Blvd
- Flexible availability (weekends/holidays)