Job Description
Join our dynamic team at TeleSolutions Pro for an exclusive hiring event targeting motivated individuals seeking entry-level call center careers in Kansas City, MO. No prior experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Perfect for recent graduates, career changers, or anyone looking to start a rewarding customer service journey. Our Kansas City hub offers modern amenities and a collaborative culture focused on your success.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and provide accurate information
- Document interactions in CRM systems with precision
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team members to improve processes
- Adhere to company policies and compliance standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Basic computer proficiency (typing, navigation)
- Ability to work in a fast-paced environment
- Positive attitude and customer-first mindset
- Reliable transportation to Kansas City location
- Flexible availability for day/evening/weekend shifts
- No experience necessary – training provided!