Job Description
We are currently hosting a Hiring Event for dynamic individuals looking to join a top-tier call center team. Whether you are based in Milwaukee, WI or looking for opportunities in Pennsylvania, this is your chance to secure a stable position with competitive pay and immediate benefits.
Why Join Us?
- Daily Pay Option: Get paid the very same day you work (subject to eligibility).
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Modern Technology: Work with state-of-the-art systems and a supportive management team.
Don't miss this opportunity to advance your career in customer service. Walk-ins are welcome during our hiring event hours.
Responsibilities
- Manage high-volume inbound and outbound customer calls with professionalism and empathy.
- Resolve customer inquiries regarding products, services, and account status efficiently.
- Document customer interactions accurately in the CRM system.
- Adhere to all call scripts and quality assurance guidelines to meet KPI targets.
- Collaborate with the support team to escalate complex issues.
- Maintain a positive and professional demeanor in every customer interaction.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a call center or customer service role is preferred but not mandatory.
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 35+ WPM.
- Ability to work flexible shifts, including evenings and weekends.
- Reliable transportation to and from the Milwaukee or PA location.