Job Description
We are thrilled to announce our upcoming Hiring Event in Raleigh, North Carolina! Join a top-tier team dedicated to providing world-class support. This is your opportunity to launch a rewarding career in a fast-paced environment. We are looking for passionate individuals ready to make an impact.
Why Apply?
- Competitive Pay ($16.00 - $22.00/hr)
- Comprehensive Benefits Package
- On-the-Job Training Provided
- Advancement Opportunities
Responsibilities
- Manage high-volume inbound and outbound customer calls with professionalism.
- Resolve customer inquiries, complaints, and issues efficiently.
- Document customer interactions and account details accurately in the CRM system.
- Follow standard operating procedures and call scripts to ensure consistency.
- Collaborate with team leads to improve service quality and efficiency.
Qualifications
- High School Diploma or GED equivalent required.
- Excellent verbal communication and active listening skills.
- Basic computer proficiency and typing speed (35+ wpm).
- Ability to work flexible shifts, including weekends and holidays.
- Strong problem-solving abilities and a customer-first mindset.