Job Description
Immediate Call Center Opportunities in Detroit!
Join our dynamic team at CustomerFirst Solutions for our exclusive hiring event! We're seeking passionate individuals to deliver exceptional customer experiences in a fast-paced environment. No experience required – full training provided!
Why Apply Today?
• Competitive hourly wages + performance bonuses
• Comprehensive benefits package (Day 1!)
• Flexible day/night shift options
• On-site parking and modern workspace
• Career advancement opportunities
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call handling, CSAT)
- Collaborate with team members to optimize solutions
- Adhere to compliance protocols and security guidelines
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills (written/spoken)
- Ability to type 30+ WPM with accuracy
- Basic computer proficiency (Windows, web apps)
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts (including weekends)
- Reliable transportation to downtown Detroit office