Job Description
Launch your career in customer service without prior experience! Cleveland Customer Solutions is hosting an exclusive hiring event for motivated individuals to join our dynamic call center team. We provide comprehensive training and career growth opportunities in a supportive environment.
Why Join Us?
- Full-time positions with competitive pay ($16-$22/hour)
- Comprehensive paid training program
- Health, dental, and vision benefits
- 401(k) with company matching
- Advancement opportunities to team lead/supervisor roles
Hiring Event Details:
Date: October 15, 2023 | Time: 10:00 AM - 4:00 PM
Location: 456 Prospect Ave, Cleveland, OH 44101
Bring your resume and photo ID for immediate consideration!
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries, complaints, and billing questions
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality scores)
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and customer-focused mindset
- No experience necessary - training provided!