Job Description
Join Oakland's premier customer service team! We're hosting an exclusive hiring event for motivated individuals seeking entry-level opportunities in our dynamic call center environment. No prior experience required – we provide comprehensive training to launch your career in customer service. Enjoy competitive pay, benefits package, and a supportive workplace culture focused on growth and recognition.
Why Join Us?
- Comprehensive paid training program
- Health, dental, and vision benefits
- Clear career advancement paths
- Employee recognition programs
- Modern downtown Oakland location
Perfect for recent graduates, career changers, or anyone seeking a stable, rewarding position with growth potential. Apply today to secure your spot at our hiring event!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet or exceed daily performance metrics (call volume, quality scores)
- Collaborate with team members to enhance customer experience
- Adhere to company policies and regulatory compliance standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Excellent verbal communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable attendance and punctuality
- No experience required – training provided