Job Description
Join Nexus Solutions Group for our exclusive hiring event and transform your career with daily pay opportunities! We're seeking passionate Local Customer Service Representatives in Louisville, KY, with expansion into Florida. Enjoy the flexibility of getting paid daily while delivering exceptional service to our diverse client base. This is your chance to work with a forward-thinking company that values growth, work-life balance, and career advancement. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Process transactions and update customer records in real-time
- Collaborate with cross-functional teams to address complex cases
- Adhere to company policies and compliance standards
- Document interactions accurately in CRM systems
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Proficient with Microsoft Office and CRM software
- Strong attention to detail and multitasking abilities
- Positive attitude with a customer-first mindset
- Must pass background check and drug screening