Job Description
Join our dynamic team at ConnectHub Solutions and launch your career in customer service! We're immediately hiring enthusiastic Call Center Representatives in Boston, MA and Pennsylvania with no prior experience required. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is our priority. Perfect for recent graduates, career changers, or anyone seeking a fresh start in the thriving Boston area.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, resolution time)
- Collaborate with team members to enhance service quality
- Adhere to company policies and regulatory compliance
Qualifications
- No experience required – we provide full training
- High school diploma or equivalent (GED accepted)
- Strong communication and active listening skills
- Ability to work in a fast-paced environment
- Basic computer literacy and typing proficiency
- Reliable transportation to Boston office
- Flexible availability including weekends/holidays