Job Description
Join our dynamic team at CustomerFirst Solutions for an exciting career in customer service! We're hosting a hiring event in Milwaukee, Wisconsin seeking passionate individuals for entry-level call center positions. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our supportive environment.
Why Apply?
• Paid training program
• Health benefits after 60 days
• Performance bonuses
• Career advancement opportunities
• Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products and services
- Document interactions accurately in CRM systems
- Meet daily performance metrics (call volume, quality scores)
- Collaborate with team members to improve service delivery
- Adhere to company policies and compliance standards
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and customer-focused mindset
- Reliable transportation to our Milwaukee location
- Flexible availability including evenings/weekends (if required)
- No call center experience necessary – training provided!