Job Description
Launch your career in customer service with Pacific Connect Solutions! We're hosting an exclusive hiring event in Long Beach, CA for motivated individuals with no prior experience. Join our award-winning team where we invest in your growth with comprehensive training, career advancement opportunities, and a supportive work environment. Enjoy competitive pay, flexible scheduling, and benefits including health insurance and 401(k) matching. Perfect for recent graduates or career changers!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries and technical issues efficiently
- Document interactions in CRM systems with precision
- Meet/exceed performance metrics (average handle time, CSAT)
- Collaborate with team members to enhance service quality
- Adhere to compliance protocols and security standards
Qualifications
- No experience required - we provide paid training!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Ability to type 30+ WPM with accuracy
- Comfortable working in a fast-paced environment
- Must pass background check and drug screen
- Reliable transportation to our downtown Long Beach location