Job Description
Join Urban Retail Solutions as a Weekend Customer Service Specialist and enjoy the perfect work-life balance with Saturday/Sunday shifts and weekly pay! We're seeking energetic professionals to deliver exceptional customer experiences while earning competitive wages. Our Chicago-based team values reliability, teamwork, and customer obsession. If you thrive in fast-paced environments and want weekends off during the week, this is your ideal opportunity. Weekly pay ensures you get rewarded promptly for your hard work!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer complaints promptly and escalate complex issues to management
- Assist with inventory management and store merchandising during off-peak hours
- Collaborate with weekend team to ensure seamless store operations
- Adhere to all company policies and safety standards
Qualifications
- Minimum 1 year customer service or retail experience
- Availability to work every Saturday and Sunday (8-hour shifts)
- Strong communication and conflict resolution skills
- Basic proficiency with POS systems and inventory software
- Ability to stand/walk for extended periods and lift up to 25 lbs
- High school diploma or equivalent required
- Background check and drug test required