Job Description
Are you a great communicator looking for a rewarding career? Apex Customer Solutions is hiring enthusiastic individuals for our high-volume Call Center in Detroit, MI.
We offer comprehensive Paid Training to ensure you succeed from day one. Whether you are looking for your first job or a career change, this is your chance to join a stable, fast-growing company.
Why Choose Us?
- Paid Training Program: We invest in our team with no upfront costs.
- Competitive Pay: Earn $17 - $22 per hour based on experience.
- Flexible Scheduling: Full-time and part-time shifts available.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email.
- Resolve customer complaints and issues with patience and professionalism.
- Enter and update customer information accurately into the CRM system.
- Follow standard operating procedures and call scripts.
- Collaborate with team leads to meet daily performance metrics.
Qualifications
- High school diploma or GED equivalent required.
- Must be 18 years or older.
- Strong verbal communication and active listening skills.
- Basic computer proficiency (typing speed 35+ wpm recommended).
- Reliable internet connection (if working remotely).