Job Description
Join our dynamic customer service team and make an immediate impact! We're seeking enthusiastic Call Center Representatives for weekend shifts in Milwaukee. Enjoy competitive pay, flexible scheduling, and a supportive work environment where your skills shine. No experience necessary—full training provided!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries, process orders, and troubleshoot technical issues
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and resolution time
- Collaborate with team members to ensure seamless customer experiences
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to navigate multiple software systems simultaneously
- Weekend availability (Saturday/Sunday, 8am-8pm)
- Previous customer service experience preferred
- Typing speed of 30+ WPM