Job Description
Are you looking for a rewarding career with a company that puts your financial stability first?
National Support Solutions is currently seeking enthusiastic individuals to join our dynamic team in Detroit, Michigan. We specialize in providing top-tier customer support and are committed to hiring talent immediately.
Why Join Us?
- Weekly Pay: Get paid every Friday with no waiting.
- Immediate Start: Onboarding starts within 24-48 hours of application.
- Competitive Rates: Earn between $18.00 and $22.00 per hour.
- Growth Opportunities: Clear paths for advancement within the company.
We are looking for reliable, friendly, and professional individuals to represent our brand and provide exceptional service to our clients.
Responsibilities
- Handle Inquiries: Manage a high volume of incoming and outbound calls with a focus on customer satisfaction.
- Problem Resolution: Resolve customer issues, complaints, and questions efficiently using company scripts and resources.
- Documentation: Accurately record customer interactions, account status changes, and feedback in CRM software.
- Upselling: Identify opportunities to suggest additional services or products to enhance the customer experience.
- Team Collaboration: Communicate effectively with supervisors and team members to ensure consistent service quality.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Previous call center or customer service experience is preferred but not mandatory for immediate consideration.
- Skills: Excellent verbal communication and active listening skills.
- Computer Literacy: Basic proficiency with computers and navigating web browsers.
- Availability: Ability to work flexible shifts, including evenings, weekends, and holidays.