Job Description
Join Detroit's premier call center team and experience the difference of weekly pay! We're hosting an exclusive hiring event for motivated individuals seeking stable employment with immediate start dates. Enjoy competitive compensation, comprehensive benefits, and a supportive environment designed for growth. No experience necessary – we provide paid training!
Why Apply?
- Weekly paycheck processing
- Health/dental/vision insurance
- 401(k) with company match
- Paid time off & holidays
- Career advancement opportunities
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries regarding products/services using CRM systems
- Document interactions accurately in Salesforce database
- Meet/exceed performance metrics (call quality, resolution rates)
- Collaborate with team to improve customer satisfaction
- Participate in ongoing training and coaching sessions
- Adhere to compliance protocols and security guidelines
Qualifications
- High school diploma or equivalent (GED)
- Strong communication skills (verbal/written)
- Ability to type 30+ WPM with accuracy
- Proficiency with Windows OS and basic software
- Flexible availability (including evenings/weekends)
- Pass background check and drug screen
- Previous customer service experience preferred
- Resilience under pressure and problem-solving aptitude