Job Description
Join our award-winning customer service team and enjoy weekly pay with comprehensive paid training! ConnectFirst Solutions is seeking enthusiastic Call Center Representatives in Atlanta to deliver exceptional support to our diverse client base. No experience required—we provide all the tools you need to succeed in a fast-paced, collaborative environment. Benefit from competitive hourly rates, flexible scheduling options, and clear career advancement paths within our growing organization.
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Strong verbal communication skills
- Basic computer proficiency
- Ability to work flexible shifts including evenings/weekends
- Pass background check and drug screening
- Customer service mindset with problem-solving aptitude
- Reliable transportation to our downtown Atlanta facility