Job Description
Are you seeking a stable career with weekly pay in the heart of Texas? Apex Contact Solutions is now hiring dedicated Customer Service Representatives for our Houston, TX location. We provide comprehensive paid training and a culture that values your growth. Join a team where your hard work is rewarded immediately with a paycheck every week.
Why Join Us?
- Competitive hourly rate with weekly pay.
- Full paid training program for new hires.
- Supportive management and team environment.
- Health benefits for full-time employees.
Responsibilities
- Handle a high volume of incoming customer calls regarding products and services.
- Assist customers with inquiries, complaints, and technical support.
- Accurately enter data and maintain customer records in the CRM system.
- Follow call scripts and guidelines to ensure consistent service quality.
- Identify upsell opportunities and promote relevant company offerings.
- Collaborate with team leads to meet daily and monthly performance metrics.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus, but we provide training.
- Excellent verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 35+ WPM.
- Ability to work flexible shifts, including weekends and holidays.
- Reliable transportation (if on-site) or high-speed internet (if remote).