Job Description
Join our dynamic team at Customer Connect Solutions for a weekend shift call center position in Jacksonville, FL! We're hosting an exclusive hiring event for motivated individuals seeking flexible weekend opportunities. Enjoy competitive pay, comprehensive training, and a supportive work environment. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet performance metrics for call quality and efficiency
- Collaborate with team members to enhance service delivery
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Strong communication and active listening skills
- Ability to work weekends (Sat/Sun) with flexible hours
- Basic computer proficiency and typing skills (30+ WPM)
- Customer service mindset with problem-solving abilities
- Reliable transportation to our Jacksonville location