Job Description
Join ConnectLocal Support as a Chat Support Specialist and enjoy the flexibility of daily pay with immediate start opportunities in Seattle! We're seeking empathetic communicators to deliver exceptional customer service via live chat. Perfect for students, freelancers, or professionals seeking supplemental income. Our modern remote-friendly setup allows you to work from anywhere while supporting local businesses thrive. Competitive compensation meets meaningful work – apply today and start earning tomorrow!
Responsibilities
- Respond to customer inquiries via live chat with speed and professionalism
- Resolve technical issues and product questions using knowledge base tools
- Document interactions accurately in CRM systems
- Escalate complex cases to senior support agents
- Maintain positive customer satisfaction scores
- Collaborate with team members for seamless handoffs
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Excellent written communication skills (type 50+ WPM)
- Proficient in multitasking and time management
- Ability to work independently with minimal supervision
- Reliable internet connection and quiet workspace
- Available for flexible shifts including evenings/weekends