Job Description
Join Our Denver Tech Team Immediately!
Are you a tech-savvy communicator ready to jumpstart your career? Denver Tech Connect is hosting an exclusive hiring event for Chat Support Specialists in Denver, CO. This is your chance to join a dynamic team supporting cutting-edge technology solutions with immediate placement opportunities.
We're seeking passionate individuals who thrive in fast-paced environments. Enjoy competitive pay, comprehensive benefits, and a modern workspace in Denver's vibrant tech hub. No experience? No problem—we provide full training!
Why Apply Today?
- Immediate hire with start dates within 72 hours
- Comprehensive benefits package (health/dental/vision)
- Career advancement opportunities in tech support
- Flexible scheduling options
Responsibilities
- Provide real-time chat support to resolve technical issues for clients
- Document interactions and troubleshoot software/hardware problems
- Maintain detailed knowledge base articles and solution guides
- Collaborate with senior support engineers for complex escalations
- Meet daily performance metrics (response time, resolution rate)
- Participate in ongoing product training sessions
- Support multiple product lines including cloud services and SaaS platforms
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 50 WPM typing speed with 95% accuracy
- Proficiency in Windows/macOS and basic networking concepts
- Exceptional written communication skills
- Ability to multitask in fast-paced digital environments
- Customer service experience preferred
- Available for on-site training in Denver
- Must pass background check and drug screening