Job Description
Join Our Weekend Chat Support Team in Columbus, OH!
Are you a tech-savvy communicator ready to launch your customer service career? TechConnect Solutions is seeking passionate Chat Support Specialists for weekend shifts with comprehensive PAID TRAINING. Perfect for students, parents, or anyone seeking flexible weekend work!
What We Offer:
- Competitive hourly pay ($18-$22)
- Full paid training program
- Flexible weekend schedule (Sat/Sun)
- Remote work option
- Clear career advancement path
Responsibilities
- Deliver exceptional customer support via live chat
- Troubleshoot technical issues and provide solutions
- Maintain detailed customer interaction records
- Collaborate with team to resolve complex cases
- Adhere to service level agreements (SLAs)
- Participate in continuous training and feedback
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent
- Strong written communication skills
- Basic technical troubleshooting aptitude
- Ability to multitask in fast-paced environment
- Weekend availability (Saturday/Sunday)
- Reliable high-speed internet connection
- No experience required - training provided!
- Customer service mindset preferred