Job Description
Join Austin's fastest-growing call center with immediate daily pay and comprehensive paid training! Premier Connect Solutions is seeking motivated Customer Service Representatives to deliver exceptional support to our diverse client base. No experience required – we provide everything you need to succeed in a supportive, team-oriented environment.
What We Offer:
• Daily pay via PayActiv (no more waiting!)
• 2-week paid training program
• Competitive hourly wages + bonuses
• Flexible day/evening schedules
• Career advancement opportunities
• Modern downtown Austin workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries using CRM systems and knowledge bases
- Document interactions accurately in company databases
- Meet/exceed performance metrics (call time, quality scores)
- Collaborate with team members to improve processes
- Adhere to compliance and security protocols
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (required)
- Strong communication and active listening skills
- Ability to type 25+ WPM with accuracy
- Comfortable with technology and multitasking
- Positive attitude and customer-focused mindset
- Reliable transportation to downtown Austin
- Willingness to work flexible schedules
- No prior call center experience needed!