Job Description
Are you a people person looking for a rewarding career in customer service? Apex Support Solutions is currently hiring dedicated Customer Service Representatives in Austin, TX.
We offer Daily Pay options, meaning you can get paid faster than ever before. No waiting weeks for your paycheck!
Why Join Us?
- Paid Training: No experience needed. We provide comprehensive training to get you up to speed.
- Daily Pay Access: Get paid the same day you work with our instant pay feature.
- Flexible Schedules: Work part-time or full-time based on your availability.
- Competitive Pay: Earn between $18.00 - $22.00 per hour.
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive top-notch support. If you have great communication skills and a desire to help others, we want to hear from you!
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat.
- Resolve customer issues and complaints with patience and professionalism.
- Accurately document customer interactions in our CRM system.
- Provide product and service information to customers.
- Escalate complex issues to the appropriate department or manager.
- Stay updated on product knowledge and company policies.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to multitask in a fast-paced environment.
- Previous customer service experience is a plus but not required.
- Must be eligible to work in the United States.