Job Description
Join Nexus Solutions Group for an exclusive hiring event for Customer Service Representatives offering daily pay in Denver, CO! As a key member of our client support team, you'll deliver exceptional service while enjoying the flexibility of same-day compensation. This is your chance to launch your career with a forward-thinking company that values growth and work-life balance.
Why Apply?
- Get paid daily through our partnership with Payactiv
- Comprehensive training program with advancement opportunitiesModern downtown Denver office with free parking
- Health benefits and 401(k) matching
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems with 100% accuracy
- Collaborate with billing and technical teams for complex issues
- Meet/exceed quality and productivity metrics
- Participate in ongoing training to enhance product knowledge
- Identify upsell opportunities to enhance customer experience
- Maintain detailed knowledge of company policies and procedures
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficiency with CRM software and MS Office Suite
- Ability to work flexible hours including weekends
- Strong problem-solving and conflict resolution abilities
- Must pass background check and drug screening